How Oz AI Hub Voice Agent Works

A simple flow showing how incoming calls are handled, understood, processed, and turned into useful actions automatically.

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Incoming Call

A customer calls your business.

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AI Receptionist Answers

The voice agent picks up instantly and starts the conversation.

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Understands the Request

It listens, identifies intent, and works out what the caller needs.

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Captures Key Details

It collects names, phone numbers, booking needs, and call notes.

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Processes Data Instantly

The workflow updates your connected systems in real time.

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Email Summary

A clean summary is sent to your inbox.

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CRM Update

Customer details are saved to your records.

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Book or Transfer Call

It can schedule appointments or pass the call to you.

See how it works.